Cancellation Policy
- Timeline for Cancellation: Orders can be canceled within 24 hours of placing the order or before dispatch, whichever is earlier.
- Cancellation Process: To cancel an order, please contact us immediately at support@jamboreecouture.com with your order details.
Refunds
- After Cancellation: For cancellations within the specified period, Jamboree Couture will process refunds within 10 working days to the original payment method.
- After Delivery for Defective Products: Refunds after delivery are processed exclusively for defective products. If you receive a defective item, you must contact us within 24 hours of receiving the product.
Returns for Defective Products
- Reporting Defects: If you discover a defect in the product upon delivery, please report it to us within 24 hours at support@jamboreecouture.com. Include details of the product and the defect observed.
- Inspection and Refund: Upon receiving the returned defective product, we will inspect it and notify you of the refund or replacement decision. If your return is approved, we will initiate a refund to your original method of payment or replace the item, as per your preference.
- Return Shipping for Defective Products: Jamboree Couture will cover all shipping costs for the return of defective products. Instructions for returning the product will be provided once the initial contact has been made.
General Conditions
- Sale Items: Sale items are not eligible for refunds. Only regular-priced items can be refunded.
- Exchanges: We only exchange items if they are defective or damaged. For an exchange, email us at support@jamboreecouture.com.
Contact Us
For queries or to initiate a return or refund due to defective products, please reach out to us:
- Email: support@jamboreecouture.com
- **Address:** A111, Sector 93 B, Noida, PIN 201034
At Jamboree Couture, your satisfaction is our priority. We are committed to ensuring that you are completely satisfied with your purchase and understand the importance of addressing any concerns regarding defective items promptly. Thank you for choosing Jamboree Couture.